• Read-outs and diagnosis of data and messages, defects or incidents, at converter and/or string level.
• Analysis of system performance
• Management of all reports that may lead to follow-up actions (such as reports from you as the owner, error messages and defects, but also observed loss of yield).
• Management of follow-up actions in our service planning system, followed by informing you as the owner and rapid interventions by our technical teams
• Online access to our monitoring system for you and GSP, including a fully transparent view of all important performance indicators (availability, technical, yield, irradiation, yield versus irradiation = performance ratio).

For monitoring and alarming, we provide a reliable internet connection via our own 4G routers - independently of the owner's network.